• Supplier Warranty Manager

    Location US-IL-Lisle
    Job ID
    # of Positions
    Internal Title
    Supplier Wrnty Consultant P4
    Position Type
    Regular Full Time Employee
    Supply Chain
    Less Than 10%
    Relocation Offered
    ERP Eligibility
    Eligible for Employee Referral Bonus
  • Overview

    Navistar International Corporation is a leading North American truck manufacturer with great products, strong market positions and best-in-class distribution. For 175 years we have had a 100% commitment to doing what it takes to satisfy our customers, and our commitment today is as strong as ever. We are rededicated to strengthening our core businesses. Our recent investments and product launches position us for success. It all starts with a comprehensive approach and a team effort from our employees. So we’re looking for exceptionally talented and results-oriented individuals to join us and deliver on our promises to our customers, dealers, employees and shareholders.


    We are currently seeking a Supplier Warranty Manager to join our staff at our world headquarters in Lisle.  This role manages a diverse group of suppliers to recover warranty claims paid out to dealers.  Working with groups within Navistar (Customer Service, Reliability and Quality, Engineering and Supplier Quality) this manager shares information to all parties, including our dealer network and suppliers, to identify root causes, report back any issues in diagnosis and, if it is a supplier issue, recover the warranty spend per our agreement.  This role will also negotiate agreements with new and established suppliers within Navistar's supplier base.

    Position Purpose and Requirements

    Manages the relationship of a group of suppliers to ensure financial reimbursement of monies paid out on warranty claims comes back to Navistar.  Works collaboratively with the product review center, category management teams and dealer network.  Provides administrative support of the supplier recovery, failed material return process and charge back/appeal process. 



    Basic Requirements:


    • Bachelor's degree and at least 8 years of field service, engineering, or reliability experience
    • At least 1 year of lead experience



    • Master's degree and at least 6 years of field service, engineering, or reliability experience
    • At least 1 year of lead experience


    • At least 10 years of field service, engineering, or reliability experience
    • At least 1 year of lead experience


    Additional Requirements

    • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

    Desired Skills:

    • Strong communication skills with all levels of management, both internal and external
    • Strong negotiation skills
    • Ability to manage multiple projects simultaneously
    • Experience working with suppliers in a manufacturing environment, preferably automotive/trucking/heavy industry


    • Drive for Results
    • Functional/Technical Skills
    • Learning on the Fly
    • Negotiating
    • Time Management

    It's Uptime at International

    Visit us at www.Navistar.com to discover more about our organization


    Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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