• Field Service Engineer

    Location US-IL-Lisle
    Job ID
    2019-33294
    # of Positions
    1
    Internal Title
    Supplier Warranty Mgr Assoc
    Position Type
    Program Based Employee
    Category
    Procurement
    Travel
    Less Than 10%
    Relocation Offered
    No
  • Overview

    Provides engineering and service expertise in effort to reduce corporate No Trouble Found (“NTF”) warranty issues.  Works independently and is responsible for multiple complex projects.  Advises management on areas contributing to NTF occurrence and works cross-functionally to implement product, service or supplier changes to mitigate.  Manages project timelines, coordinates Navistar resources to support investigations (e.g. test vehicles, test equipment, etc.) and engages appropriate Navistar resources to drive progress.  

     

    This is a Program Based position, full time for a period of one year.

    Position Purpose and Requirements

    Manages warranty claims and/or returned material analysis/inspection. Adapts and executes business plans and contributes to the development of departmental strategies. Decisions are guided by functional strategies and priorities. Controls planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

     

     

    Basic Requirements:

    • Bachelor's degree and at least 6 years of field service, engineering or reliability experience in a customer-facing role
    • 1 year lead experience

    OR

    • Master's degree and at least 4 years of field service, engineering or reliability experience in a customer-facing role
    • 1 year lead experience

    OR

    • At least 8 years of field service, engineering or reliability experience in a customer-facing role
    • 1 year lead experience

    Additional Requirements

    • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

    Desired Skills:

    • Strong problem solving skills
    • Strong written and verbal communication skills
    • Ability to work cross-functionally
    • Familiarity with Tableau Analytics
    • Familiarity with NX / TeamCenter
    • Bachelor's degree in engineering or automotive / diesel technology

    Competencies:

    • Ethics and Navistar Values
    • Dealing with Ambiguity
    • Functional/Technical Skills
    • Technical Learning 
    • Time Management

    It's Uptime at International

    Visit us at www.Navistar.com to discover more about our organization

     

    Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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