• Salesforce Business Analyst,

    Location US-IL-Lisle
    Job ID
    # of Positions
    Internal Title
    Business Analyst Lead Sr
    Position Type
    Regular Full Time Employee
    Information Technology - IT
    Relocation Offered
    ERP Eligibility
    Eligible for Employee Referral Bonus
  • Overview

    As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions.  Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post deployment support.  As a Salesforce Business Analyst, you will work alongside the Solution Architect and Technical Lead to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.



    • Serve as a functional lead on Salesforce projects
    • Train end users on new functionality
    • Lead discovery and requirements gathering sessions. Recommend alternate approaches.
    • Map requirements to out-of-box functionality within Salesforce
    • Document business requirements and user stories
    • Create test cases and test scripts in accordance with the test plan
    • Collaborate with developers to test and verify that solutions will meet the business requirements
    • Work with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues
    • Perform Change Management functions, create training materials, and conduct stakeholder training
    • Manage Salesforce release activities and administration of instances and support
    • Establish strong partnership and collaboration with business areas to drive Salesforce.com usage and adoption
    • Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support

    Position Purpose and Requirements

    Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.   



    Basic Requirements:

    • Bachelor’s degree and at least 8 years of business analyst experience
    • At least 1 year of lead experience


    • Master’s degree and at least 6 years of business analyst experience
    • At least 1 year of lead experience


    • At least 10 years of business analyst experience
    • At least 1 year of lead experience

    Additional Requirements

    • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

    Desired Skills:

    • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
    • Experience soliciting, gathering, and analyzing user input and documenting requirements
    • Experience documenting user stories and creating to-be process flow diagrams
    • Heavy experience training end users
    • Ability to extrapolate business requirements and translate in to Salesforce functional requirements
    • Hands on experience configuring Salesforce, including workflows, validation rules, and security controls
    • Ability to juggle and prioritize multiple tasks within a collaborative team environment
    • Proven ability to drive change
    • Strong analytical and problem solving skills
    • Excellent communication and presentation skills to all levels including executive management


    • Functional / Technical Skills
    • Drive for Results
    • Problem Solving
    • Composure

    It's Uptime at International

    Visit us at www.Navistar.com to discover more about our organization


    It's Uptime at International


    Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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