• VP, Dealer Operations

    Location US-IL-Lisle
    Job ID
    # of Positions
    Internal Title
    Position Type
    Regular Full Time Employee
    Manufacturing Operations - MO
    Up To 50%
    Relocation Offered
    ERP Eligibility
    Eligible for Employee Referral Bonus
  • Overview


     Navistar - Driven By Uptime. Our focus is delivering Trucks and Buses that carry on the promise of being on the road, and staying there.


    Improve the dealer distribution channel through implementation of consistent performance expectations, metrics, reports, comparative market data, and financial information. Evaluate and communicate issues and improvement opportunities.  This role will work directly with the global dealership network as well as Navistar executives to ultimately streamline processes, improve network performance and cohesion, and enable a superior customer experience. 


    Additional responsibilities include but are not limited to:

    • Manage the relationship between Navistar and over 1,000 independently owned global distribution locations.
    • Develop, monitor, and enforce dealer standards for International truck and IC bus distribution channels.
    • Recruit and retain dealer candidates and manage dealer channel transitions
    • Develop, implement, and administer a long term distribution strategy designed to drive dealer behavior and optimize Navistar and dealer profitability
    • Contribute to key executive messaging and represent Navistar and its dealer organization at industry and customer events as well as in legal matters
    • Represent Navistar on the Dealer Council, Dealer Executive Council, and various Dealer Advisory Boards
    • Support strategic corporate initiatives by representing the dealer channel in strategic discussions and appropriately engaging the dealer network in key initiatives.
    • Understand cross-functional dealer engagement efforts and make prioritization decisions in conjunction with senior executives

     Company Strategy

    Position Purpose and Requirements

    Oversees operations with multiple functions in a division or business unit. Directs the organization to ensure the attainment of financial and operational goals within the division/business unit in support of the company’s overall financial and strategic objectives. Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring success. Administers the organization’s policies through subordinate managers and directs and coordinates activities of more than one department, such as engineering, operations, information technology, accounting and finance. Selects, develops, and evaluates personnel to ensure the efficient operation of the division/business unit.


    Basic Requirements:


    • Bachelor's degree and at least 14 years of business operations experience
    • 6 years of management experience


    • Master's degree and at least 12 years of business operations experience
    • 6 years of management experience


    • At least 16 years of business operations experience
    • 6 years of management experience


    Additional Requirements

    • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

    Desired Skills:


    • Familiarity with the dealer channel and guiding policies and principles
    • Experience working in the B2B arena, especially through distribution channels
    • Proven leadership ability in a change management environment
    • Excellent relationship management skills and proven record of successfully managing cross-functional projects
    • Strategic mindset with the ability to conceptualize the big picture
    • Strong oral and written communication skills
    • Knowledge of financial reporting
    • MBA preferred
    • Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture



    • Business Acumen
    • Customer Focus
    • Drive for Results
    • Presentation Skills
    • Strategic Agility
    • Building Effective Teams
    • Managing Vision and Purpose

    Compliance/Marketing Requirements

    Visit us at www.Navistar.com to discover more about our organization


    It's Uptime at International


    Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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