Navistar International Corporation is a leading North American truck manufacturer with great products, strong market positions and best-in-class distribution. For 175years we have had a 100% commitment to doing what it takes to satisfy our customers, and our commitment today is as strong as ever. We are rededicated tostrengthening our core businesses. Our recent investments and product launches position us for success. It all starts with a comprehensive approach and a teameffort from our employees. So we’re looking for exceptionally talented and results-oriented individuals to join us and deliver on our promises to our customers, dealers, employees and shareholders.
The Field Service Consultant Lead provides highly visible customer support through overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment. Develop and enhance pieces of the Uptime Initiative and Virtual Triage . Advanced knowledge of diesel engines and truck operation. Ability to execute highly complex or specialized projects. Works independently. Decision-making skills to solve complex issues and problems using applicable functional knowledge, existing methodologies, and innovation. Determines methods and procedures on new assignments and may coordinate activities with other personnel, lead functional teams or projects.
Provides highly visible customer support through overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment. Checks out and approves operational quality of equipment. Instructs customers in the operation and maintenance of equipment. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to design engineers or manufacturing. This job may include any aspect of field support.
Visit us at www.Navistar.com to discover more about our organization
It's Uptime at International
Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.