Navistar, Inc.

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Sales Operations Manager

Sales Operations Manager

Job ID 
# of Positions 
Internal Title 
Sales Administration Mgr Sr
Position Type 
Regular Full Time Employee
Sales Administration - SA
Less Than 10%
Relocation Offered 
ERP Eligibility 
Eligible for Employee Referral Bonus


Navistar - Driven By Uptime. Our focus is delivering Trucks and Buses that carry on the promise of being on the road, and staying there.


Why Navistar?

  • Over the past two years Navistar has redesigned most of the International Truck vehicle line-up, including the LT Series and RH Series tractors, HX Series vocational truck, and soon to be introduced HV Series and MV Series trucks.  The company is witnessing market share growth in several of its core segments, a testament to the customer acceptance of its new products
  • Product quality and uptime has been a strong and ongoing focus across the entire company.  Navistar has introduced a number of new powertrains to its truck line-up, including the International® A26 12.4L diesel.  
  • Our alliance with Volkswagen Truck and Bus increases our global scale, strengthens our competitiveness, and provides our customers with expanded access to cutting-edge products, technology and services.
  • Superior parts and services offering throughout the country via our distribution channel
  • Best in class non-asset based products that enable our customers to not only create value for themselves but for their customers as well.  

The Sales Operations Manager will:

  • Manage and direct transactional environment for sales administration
  • Lead team of analysts to execute strategies that achieve the corporate financial and market share goals which includes the following:
    • Communicating and executing sales programs and their impact
    • Collaborating with dealers and sales team to meet pricing discount objectives
  • Develop executive summaries and communications for business and program status
  • Awareness of price strategies, competitive information, and the market environment
  • Management of assigned strategic initiatives around business processes, working capital, new operations systems, etc

Position Purpose and Requirements

Manages sales and customer account administration as well as the monitoring, planning,
and implementation of projects that support order processing activities. Ensures compliance with company revenue recognition policies for booking and shipment of orders. Acts as liaison to market research team to ensure market analysis data is properly used for quoting prices to customers. Coordinates field support calls. May track field support and/or sales activities and evaluate cost management effectiveness. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


Basic Requirements:

  • Bachelor’s degree and at least 10 years of sales administration experience
  • At least 4 years of management experience


  • Master’s degree and at least 8 years of sales administration experience
  • At least 4 years of management experience


  • At least 12 years of sales administration experience
  • At least 4 years of management experience

Additional Requirements

  • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills:

  •  Strong Microsoft Excel


  • Business Acumen
  • Conflict Management
  • Timely Decision Making
  • Organizational Agility
  • Drive for Results

Compliance/Marketing Requirements

Visit us at to discover more about our organization


It's Uptime at International


Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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