Navistar, Inc.

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Lead Project Manager - Nontechnical

Lead Project Manager - Nontechnical

Job ID 
# of Positions 
Internal Title 
Project Mgr Lead - NonTech
Position Type 
Regular Employee
Program Management
Up To 50%
Relocation Offered 
ERP Eligibility 
Eligible for Employee Referral Bonus


Navistar - Driven By Uptime. Our focus is delivering Trucks and Buses that carry on the promise of being on the road, and staying there.


Why Navistar?

  • Over the past two years Navistar has redesigned most of the International Truck vehicle line-up, including the LT Series and RH Series tractors, HX Series vocational truck, and soon to be introduced HV Series and MV Series trucks.  The company is witnessing market share growth in several of its core segments, a testament to the customer acceptance of its new products
  • Product quality and uptime has been a strong and ongoing focus across the entire company.  Navistar has introduced a number of new powertrains to its truck line-up, including the International® A26 12.4L diesel.  
  • Our alliance with Volkswagen Truck and Bus increases our global scale, strengthens our competitiveness, and provides our customers with expanded access to cutting-edge products, technology and services.
  • Superior parts and services offering throughout the country via our distribution channel
  • Best in class non-asset based products that enable our customers to not only create value for themselves but for their customers as well

The Lead Project Manager - Nontechnical will analyze North American service network KPI's to identify opportunities to improve customer uptime and individual dealer location throughput. At the dealer level this may involve recommending process improvements to increase productivity, cost take-out, improving service offerings and stocking appropriate parts to meet service demands. The overall goals are to increase customer uptime and help dealers increase parts & service sales through their service departments.

  • Promote Navistar's Diamond Edge program
  • Evaluate dealer operations to identify potential efficiencies and throughput increases.

Position Purpose and Requirements

Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. [This role has project management responsibility and no direct reports. This job manages specific projects that have a distinct beginning and end. Requires people and resource management through others; part of cross-functional team required to complete the project.]


Basic Requirements:

  • Bachelor’s degree and at least 5 years of project/program management experience


  • Master’s degree and at least 3 years of project/program management experience


  • At least 7 years of project/program management experience

Additional Requirements

  • Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills:

  • Bachelor’s Degree in Business or Technical field
  • Training development/delivery experience a plus
  • Computer proficiency in MS Office products
  • Document writing/editing experience
  • Ability to travel up to 50% is required
  • Strong Presentation Skills
  • Experience training/coaching customers
  • Strong customer service skills (both electronic and via phone)
  • Time management skills – can organize and prioritize multiple tasks and meet deadlines
  • Ability to establish relationships and encourage cooperation between organizations
  • Ability to work effectively in a team environment
  • Ability to follow-up and drive for results/resolutions
  • Customer Focused – is dedicated to meeting the expectations and requirements of internal and external customers
  • Experience within the Automotive/Heavy Truck industry


  • Action Oriented
  • Decision Quality
  • Motivating Others
  • Planning
  • Process Management
  • Written Communication
  • Technical Learning

Compliance/Marketing Requirements

Visit us at to discover more about our organization


It's Uptime at International


Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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